Over the past three years MRC, a nationally recognized Human Resource consulting practice, has had the opportunity to work with a number of organizations which have lead to affiliations and sponsorship with their associations. Each of these organizations faced different challenges, all of which are common to any organization no matter how well run. These issues can be complex, frustrating and at times overwhelming.

In conjunction with your association, MRC will develop a comprehensive and customized package of Human Resource training, development and direct support services. These services will help your association’s members cope successfully with the challenges of managing and leading people.

The programs will be Relevant, Focused, and Proven. The goal is to give all of your organizations access to the best and most cost effective tools possible for managing people effectively. MRC’s demonstrated capability in helping leaders manage through their personnel issues, will provide you with powerful and “value added” solutions for improving your Human Resource practices.

Organizations that become subscribers will have access to:

  • Policy Development – A detailed resource manual that is backed with both online and phone support. Each quarter, directors and their supervisors will be able to attend seminars that will focus on important topics while providing a general review of policy legal issues. These seminars are free to subscribers.
  • Recruitment & Selection – Quarterly seminars will also focus on how to recruit, select and orientate personnel. In addition, specific tool sets that MRC has created will help in the process of actually defining positions requirements and related selection criteria. These tools will also be available online and include phone assistance if required. If requested MRC can actually handle the recruitment as an additional service.
  • Team Building – MRC will incorporate a complete training program on how to build and manage teams as part of a special training series. MRC will come on site to provide specific training to your organizations staff to help them get their process started.
  • Goal setting & Performance Management – These key foundations of communications will be reviewed in depth at each of our training programs. As needed, MRC will come on-site for a general staff orientation.
  • Compensation Planning – Every compensation plan we develop is designed to match the client's business objectives and industry. We understand how organizations change and facilitate that change with strategies that smooth the transition from where you are to where you want to be.
  • Payroll – MRC’s approach to managing the administration of all you payroll (powered by “PayChoice”) and benefits requirements, frees up your Finance, Accounting and Human Resource functions to focus on strategic issues. When an organization's staff is spared from being bogged down in a routine day to day non value-added activities, they are then free to become pro-active problem solvers.
  • Time & Attendance – Through MRC' advanced data integration unit, (ADI ), they can empower organizations to have the most advanced methods for staff scheduling, (with single point for establishing the staff’s schedule) as well as communicating time and attendance. These solutions are designed to increase payroll accuracy, decrease payroll preparation time, and provide valuable reporting that keeps your libraries operating efficiently.

Human Resource Support Program

Human Resource Management

  • Human Resource Support “Hot Line”
  • Review of Recruiting Practices and Turnover
  • Benefit Plan Review and Design
  • Evaluation/Development of Position Descriptions, Policy Manual and Employee Handbook
  • Employee Communication Programs
  • Compensation Analysis
  • Competitive Analysis of your Organization
  • Identification of Potential Responsibility Changes
  • Surveying and Benchmarking Compensation
  • Development of Special Compensation Programs including Salary Ranges

Employee Development & Training

Though a series of quarterly seminars, your managers and staff are introduced to all of the techniques of effective supervision and leadership. Programs would promote:
  • Leadership Development
  • Employment Practices
  • Performance Management
  • Supervisory Skills
  • Goal Setting
  • In addition we would explore all of the topics listed under Human Resource Management.

Human Resource Administration*

  • Administration of Employee Attendance
  • Human Resource Process Management (Policy Administration)
  • Compensation and Benefit Administration
  • Training Administration and Planning
  • Payroll Administration and Processing
    (*Discounted but not a part of the base fee)

Quarterly Development Seminars

Leadership Development

We will work with all levels of management to provide the understanding and techniques needed to direct the development of your Organization and its people. We work with you to:
  • Identify the “Core Competencies" for Your Organization/Employees
  • Conduct a Strategic Development Session for Managers
  • Involve Employees in Supporting the Organization’s Goals
  • Promote Employee Action & Responsibility
  • Support Quality, Productivity & Customer Service Improvement Processes
  • Create Audit Systems for Strategic Plan Review

Performance Management

Programs customized to match the Organization’s culture and organizational challenges.
  • Designing the Appraisal Process
  • Linking Performance to Pay
  • Employee & Manager Training
  • Monitoring the Process & Managing the Underachiever

Employment Practices

Training sessions in “core competencies” for managers and staff. Typical courses cover:
  • Sexual Harassment
  • Violence in the Workplace
  • Interviewing/Selection
  • Career Planning (for Subordinates)
  • Managing Workplace Diversity
  • Team Building & Communication
  • Improving Work Processes
  • Managing the Underachiever
  • New Policy Initiatives
  • Managing Change
  • Strategic Development Events

Supervisory Skills

  • Behavioral Interviewing Techniques
  • Employee Counseling & Discipline
  • The Manager as Coach
  • Job Design & Description Development

Goal Setting

MRC's unique approach to managing “critical success factors” (CSFs) will position your organization to succeed.
  • Establishing Goals
  • Defining Critical Success
  • Identifying “Gaps”
  • Setting Objectives
  • Follow-up & Adjustments